Refund policy
Last updated: July 8, 2026
Most items in the store are made to order through our print-on-demand partner. Because each piece is produced specifically for you when you order it, we're not able to offer returns or exchanges for size, style, or "changed my mind" reasons.
We will replace or refund your order if:
- It arrives damaged or defective
- It was printed incorrectly (wrong design, wrong size than what you ordered, misprint)
- It never arrives and tracking confirms it was lost in transit
To request a replacement or refund: Contact us within 14 days of delivery through our Contact page with your order number and a photo of the issue. We'll get a replacement out to you or issue a refund, your choice, once it's confirmed.
Non-returnable items: Since everything is made on demand, we don't keep stock to accept standard returns. All sales are final outside of the defect/damage/misprint cases above.
Refund processing: Approved refunds are issued to your original payment method and typically appear within 5-10 business days, depending on your bank or card issuer.
Order changes & cancellations: Because production starts quickly after an order is placed, we can only accommodate changes or cancellations within a short window after checkout. Contact us as soon as possible if something's wrong with your order, we can't guarantee changes once an item has entered production.